United Way bets the farm on its new role
Originally published February 2010
ASE's Everything People
http://www.aseonline.org/images/everythingpeopleFebruary10.pdf
By Joe DeSantis and Mary E. Corrado
An Eagle Eye Interview With Mike Brennan of United Way for Southeast Michigan
All HR professionals know why they need to care about social issues in their communities. There is a widely accepted business case for good corporate citizenship, particularly when the social issues are extreme, as they are today in Southeastern Michigan. Persistent and high levels of unemployment in a region, and the fallout from that unemployment-widespread poverty, failed school systems, failed local governance-eventually bounce back on local businesses, especially in the long term. Clearly, social awareness and good corporate citizenship are sound long-term business strategies.
Yet we all sense, down deep, that the business case isn't really enough; there needs to be more to it than that. Thankfully, there is. In the end, the best business people care about social issues not just because it is good business but also because they are human. When they are surrounded by human suffering and they have the wherewithal to do something about it, the simple human impulse to act, or at least support those who act, kicks in.
We are seeing that impulse deployed on a massive scale today in Haiti. But the earthquake in Haiti was a traumatic event that made the travails of that destitute country unimaginably worse all at once. Here in Southeastern Michigan, the troubles have had more of a creeping character, going from sad to grim to desperate incrementally, over the course of a full generation or longer. No earthquake here; instead a corrosive, metastatic disease that over time has claimed the lives, both literally and figuratively, of people and institutions as well.
That is why we have organizations like United Way for Southeastern Michigan. About 3½ years ago the Eagle Eye interviewed Mike Brennan, United Way's CEO. At that point in time, United Way had just made a strategic decision to become more than simply a collector and dispenser of funds, and head cheerleader, to various human service agencies in the area. The social problems were becoming too acute. United Way decided it needed to identify the most acute problems in the area and put its hands more directly on them by more aggressively "aligning resources with needs," as Mike put it. They decided it was time to lead from the front, rather than merely supply financial wherewithal and encouragement from behind.
Last month the Eagle Eye sat down again with Mike and invited him to update us on how things have gone since then, when, as he told us, United Way "bet the farm" on adopting a new leadership role and making it work.
Brennan: Four years ago we bet the farm on the direction of the organization. We took two 100-year-old organizations, dissolved them, had 150 Board members resign, formed a new one and seated a new 30-member Board in a mission that said we are going to define success not by how much money we raise but by how much progress we make on key social issues.
We had always been in a kind of a call-and-response mode, where you simply aggregate financial resources and distribute them to a set group of non-profits. But what was happening was, first, the value proposition of that was not enough in terms of attracting financial resources, and second, we weren't seeing measurable progress on key social issues in our community. We were finding that simply taking financial resources and forwarding them to non-profit organizations that did good work is not a very efficient way to effect social change. You have to take a more holistic approach.
I have long viewed United Way not as a charity and not as a recipient organization, which is how it has been most defined. I view United Way as a leadership organization. And when we put money into something, it should be something that gives us the ability to get things done.
Now, are we interested in growing the private contributions that are given to the community through the United Way? Absolutely. We work every day on that. It is a piece of the puzzle. But what we are betting the farm on is more actively aligning those resources with what we know to be the community's most urgent social needs, and measuring our success by whether or not we see changes in those conditions.
Where has this new approach taken you?
Brennan: Once we decided on that strategy, we went about the task of finding out what was most important in the community. We did a large survey of residents in the tri-country area, basically asking, of all the things that we could put energy into, what would be most important to you? Where do you think we could make the greatest progress? And out of that, along with looking at best practices across the country and interviewing other stakeholders, we formed our Agenda for Change. That agenda centered around three issues: education, financial stability (i.e., building financial assets in families), and third, basically a safety net.
On the education front, we really landed on two areas. One is early childhood development, meaning having kids ready for school by age five. Do you know that 80% of your mind was developed by age three? There is no more powerful place where you can put your dollars than early childhood development. For every dollar you put there, you see $17.00 on the other end of the line in reduced incarceration rates, better health metrics, etc. But we found that early childhood development is the least organized area of the community and of the state. We felt we could go about that in a better way, and today we have five Early Learning Centers established around the area, designed to give caregivers in the home access to early childhood training materials, early childhood tools, ageappropriate reading materials, and so on. The idea is to better prepare childcare-givers to change the quality of childcare that is taking place in the home.
The other area is high school graduation rates. Do you know that in just the tri-county area, there are 30 high schools that have dropout rates of 40% or more? Now, map that in your mind... Where did you map it? The fact is that one-third of those schools-ten of them-are outside the city of Detroit. There is a 20/10 split going on there. We've got a really important initiative that we've put in place to help address that issue.
Regarding family financial stability, as you have families going from the old economy to the new economy with the huge workforce displacement that we have had, there are fundamental capabilities that are simply missing in households and individuals and in communities. We can bring those to bear for families if we organize and work better together. For us, financial stability is families going from negative net worth to positive net worth. Our work in this area is about finding the best ways to help individuals and families navigate their financial framework in a better, more meaningful way and a more productive way.
Let me just give you an example-in the state of Michigan we have $900,000,000 that gets left on the table every year. This is public benefit money that is available to individuals who qualify for it but fail, for various reasons, to access it.
And then there is the safety net. The last time we talked, we had relatively recently put in the 211 help line. I think the most important development with the 211 of late is that it has documented a very clear shift in the need priorities of our callers. In an earlier study we had identified that there were about 600,000 people in the tri-county area who are "food insecure," meaning they know where one meal is coming from, but they don't know where the second or third meals are going to come from. We projected that number to grow to 900,000 by the time we get to 2011 and 2012. For 3½ years running, the number one reason people were calling into the 211 was for utility assistance. But then, two quarters ago, 211 data confirmed for us that a shift had happened. The number one reason people are now calling in is for food.
If someone asked me eight months ago to describe the local food system, the carrying system of food that comes into a community, I-and I would consider myself fairly knowledgeable on the topic-I would describe probably first and foremost the Gleaners, Forgotten Harvest, pantry systems, Focus Hope, Salvation Army, etc. One of our critical learnings was that of all the food that gets distributed to those who need it in the region, the food distribution system that I just described represents about 7% of the total; 50% of it comes through public benefit, federal benefit mostly, things like Food Stamps, women and their children (WIC), free and reduced lunch, breakfast programs. Another 20% is just the informal network of friends and family and neighbors that just help one another. So 7%, 50%, 20%, and then you had this gap. We estimate about a 120,000,000 pound gap of food on an annual basis.
You can improve the 7% part. We are working with great partners like Gleaners and Forgotten Harvest and others. We learned from the 211 data that instead of bricks and mortar, we needed to run a more mobile strategy. So we partnered with Ford Motor Company, which has given us five transit vehicles that can run 24 hours a day and move an extra 2,000,000 pounds throughout the region. But if you are going to make a really significant impact, you have to improve this uptake of the state and federal benefit, this 50%. And so as I said, you have $900,000,000 of untapped resources every year in that public benefit; the same thing was true on food access. We had pretty good penetration of individuals using things like food stamps but, for example, breakfast programs that are available to children at schools, in some cases only have an 8-10% take up rate. So you can impact a lot of families, a lot of kids, by just improving that.
When the new economy hits its stride, Michigan employers will need to draw their workers from Michigan's own citizenry. You can only import so much talent, and you cannot survive in the long run without a well-supplied pipeline of top-notch local talent. It means that Michigan's educational system has to prepare Michigan's students for employment in the new economy. It is not news that, on the whole, the state's K-12 schools are not meeting that challenge right now. United Way has targeted a particularly devastating aspect of the problem, drop-out rates, and begun a concentrated, cooperative initiative to do something about those rates, starting with three of the most troubled high schools in Southeast Michigan.
Brennan: Over two years ago we invited the 30 high schools that had that low performance to a Turnaround Summit. These were basically 30 drop-out factories. We brought in the very best turnaround agents in the country. These are intermediaries that specialize in working with large high schools to improve their performance from graduation rates of 20%, 30%, 40% to 60%, 70% and 80% and above. The Gates Foundation has put a lot of money into a whole range of intermediaries. We invited in the highest performing group, a group called the Institute for Student Achievement (ISA). ISA is a consulting group that works specifically with large high schools, typically in urban areas where there is high density of poverty, to change the performance rate.
These are people with a proven track record and a proven methodology. We introduced them to these 30 non-performing high schools. We also went out and raised $5,000,000 and created a Detroit Venture Fund, which is private money raised to be invested in the intermediaries to work with the high schools.
We invited the 30 schools to apply for a grant out of the Venture Fund that could be used to purchase the services of the intermediary. In essence, we would take Venture Fund money and give it to the intermediary, not to the school, to work and partner with the school. About a dozen schools applied and out of that, five got selected and three are on the clock right now. So, we have Cody and Osborn in the city of Detroit and Melvindale High in Melvindale. These are schools that spent a year getting ready-you can't just flick a switch at a school like Cody, with 2,000 kids, and all of a sudden be in a ready state.
In each of these schools we moved from one school to four academies, each one targeted to specific interest areas like technology, health, etc., and instead of one principal over 2,000 kids, you now have four principals, each over a class of 100. So, the incoming (current) class is just 9th grade, next year it will be 9th and 10th grade, the third year it would be 9th, 10th and 11th grade, the fourth year it would be 9th, 10th, 11th and 12th. At that point Cody as a single entity of 2,000 students will be gone and there will be four academies standing there, all inside the physical plant that was Cody High School.
Currently there is still a principal over the upper school, but over time that is just going to phase out.
Each academy principal had the right to choose the teachers for his or her school, working with the union.
That is part of the deal. They had to have the buy-in from the union, to allow the principals to select their teachers, in order to sign on with the intermediaries. Yes, there was a lot of turnover among teachers, but that was part of the arrangement. Today, all the teachers at Cody and Osborn are all members of DFT (Detroit Federation of Teachers, the teachers' union in the district).
One really important aspect of this is that Robert Bobb is a close partner in this project. When Mr. Bobb spoke to United Way Board 60 days ago, he said that what he saw going on at Cody and Osborn is what he wants going on in every high school in the city of Detroit. So, he is very supportive of the work. From the get-go we have had the administration, we have had the principals, we have had the union involved with it, and we have had parent networks involved, because that is the only way you get to a changed result.
That is the proof of concept here-that Robert Bobb wants to accelerate this concept into the other Detroit schools.
Now, these are not charter schools, this is not a charter strategy, it is not just a turnaround strategy of the DPS, it is the collective. It is not just having a Robert Bobb, who is probably a once-in-a-generation leader to arrive in that role, but you have to also have community organizations like United Way, and champions like Skillman Foundation (which has been on our Board for 20 years) and the Detroit Parent Network. Changing the education of our children requires a full community response. And that is complicated work. But it does us no good for us to say "Boy, this is really complicated, it is really hard." So what. That is our job.
We wanted to know if the national United Way organization has adopted the same approach that the Southeast Michigan organization has.
Brennan: Yes, we have adopted this strategy at the national level as well. Remember that I spent several years with the national-that is where I came from. We have been very intentional nationally on a transformation effort, aligning resources against set targets. You could go to a lot of United Ways and you would see the same kind of realignment taking place. I think, though, most United Ways would agree that our work here in Southeast Michigan has been bolder, and there is a rigor in how deep we are going. It is not just like a rewrap of the old organization; I mean we dissolved the old organization, so it has been a robust change here.
In all of this, what has happened to the annual campaign that we are all so familiar with?
Brennan: Of course we continue to run our annual campaign. And we are eager to widen it and expand it. We have about 100 non-profits that are funded partners for us. But the difference today is that those partners are aligned against the change result. So, one of the shifts that happened four years ago is that instead of asking what the agencies need, the question that now comes down into the center of the table for our Board is "What does the community need?... Let's get clear about that, and let's get clear about the strategies that we think can accomplish it, and then let's find the very best partners that can help us accomplish it." So the partners, the 100 non-profits that we work with today, help us get to this change condition. In the old days we used to refer to the process as "suck and blow'" where you "suck" in the resources as through a straw and then aim the straw at someone else and "blow" those resources to them. No more of that; today the agencies we work with are aligned in terms of impact on the issues that are most critical to the area.
You know, when someone is entrusting us with a discretionary dollar, my job is to make sure that it is the most impactful gift they can ever give. If we can't say that, then they should give the dollar somewhere else. But I say it now, and you have heard me say it publicly, I really don't think there is a more powerful gift someone can give right now than to the United Way, and if you do know of where there is, then I would say give the money there and the only thing I ask is tell me where that is, because then I want to go learn from that. But if I were to walk you through a 211 center, if I were to walk you through the work that is being done to put more food on the streets for individuals, if I were to walk you through a Center for Working Families, or a turnaround at a high school, or one of our Early Learning Centers, you would be able to see that your investment helped drive that. I don't believe there is another place where you could give your discretionary dollar that could come close to that.
ASE's Everything People
http://www.aseonline.org/images/everythingpeopleFebruary10.pdf
By Joe DeSantis and Mary E. Corrado
An Eagle Eye Interview With Mike Brennan of United Way for Southeast Michigan
All HR professionals know why they need to care about social issues in their communities. There is a widely accepted business case for good corporate citizenship, particularly when the social issues are extreme, as they are today in Southeastern Michigan. Persistent and high levels of unemployment in a region, and the fallout from that unemployment-widespread poverty, failed school systems, failed local governance-eventually bounce back on local businesses, especially in the long term. Clearly, social awareness and good corporate citizenship are sound long-term business strategies.
Yet we all sense, down deep, that the business case isn't really enough; there needs to be more to it than that. Thankfully, there is. In the end, the best business people care about social issues not just because it is good business but also because they are human. When they are surrounded by human suffering and they have the wherewithal to do something about it, the simple human impulse to act, or at least support those who act, kicks in.
We are seeing that impulse deployed on a massive scale today in Haiti. But the earthquake in Haiti was a traumatic event that made the travails of that destitute country unimaginably worse all at once. Here in Southeastern Michigan, the troubles have had more of a creeping character, going from sad to grim to desperate incrementally, over the course of a full generation or longer. No earthquake here; instead a corrosive, metastatic disease that over time has claimed the lives, both literally and figuratively, of people and institutions as well.
That is why we have organizations like United Way for Southeastern Michigan. About 3½ years ago the Eagle Eye interviewed Mike Brennan, United Way's CEO. At that point in time, United Way had just made a strategic decision to become more than simply a collector and dispenser of funds, and head cheerleader, to various human service agencies in the area. The social problems were becoming too acute. United Way decided it needed to identify the most acute problems in the area and put its hands more directly on them by more aggressively "aligning resources with needs," as Mike put it. They decided it was time to lead from the front, rather than merely supply financial wherewithal and encouragement from behind.
Last month the Eagle Eye sat down again with Mike and invited him to update us on how things have gone since then, when, as he told us, United Way "bet the farm" on adopting a new leadership role and making it work.
Brennan: Four years ago we bet the farm on the direction of the organization. We took two 100-year-old organizations, dissolved them, had 150 Board members resign, formed a new one and seated a new 30-member Board in a mission that said we are going to define success not by how much money we raise but by how much progress we make on key social issues.
We had always been in a kind of a call-and-response mode, where you simply aggregate financial resources and distribute them to a set group of non-profits. But what was happening was, first, the value proposition of that was not enough in terms of attracting financial resources, and second, we weren't seeing measurable progress on key social issues in our community. We were finding that simply taking financial resources and forwarding them to non-profit organizations that did good work is not a very efficient way to effect social change. You have to take a more holistic approach.
I have long viewed United Way not as a charity and not as a recipient organization, which is how it has been most defined. I view United Way as a leadership organization. And when we put money into something, it should be something that gives us the ability to get things done.
Now, are we interested in growing the private contributions that are given to the community through the United Way? Absolutely. We work every day on that. It is a piece of the puzzle. But what we are betting the farm on is more actively aligning those resources with what we know to be the community's most urgent social needs, and measuring our success by whether or not we see changes in those conditions.
Where has this new approach taken you?
Brennan: Once we decided on that strategy, we went about the task of finding out what was most important in the community. We did a large survey of residents in the tri-country area, basically asking, of all the things that we could put energy into, what would be most important to you? Where do you think we could make the greatest progress? And out of that, along with looking at best practices across the country and interviewing other stakeholders, we formed our Agenda for Change. That agenda centered around three issues: education, financial stability (i.e., building financial assets in families), and third, basically a safety net.
On the education front, we really landed on two areas. One is early childhood development, meaning having kids ready for school by age five. Do you know that 80% of your mind was developed by age three? There is no more powerful place where you can put your dollars than early childhood development. For every dollar you put there, you see $17.00 on the other end of the line in reduced incarceration rates, better health metrics, etc. But we found that early childhood development is the least organized area of the community and of the state. We felt we could go about that in a better way, and today we have five Early Learning Centers established around the area, designed to give caregivers in the home access to early childhood training materials, early childhood tools, ageappropriate reading materials, and so on. The idea is to better prepare childcare-givers to change the quality of childcare that is taking place in the home.
The other area is high school graduation rates. Do you know that in just the tri-county area, there are 30 high schools that have dropout rates of 40% or more? Now, map that in your mind... Where did you map it? The fact is that one-third of those schools-ten of them-are outside the city of Detroit. There is a 20/10 split going on there. We've got a really important initiative that we've put in place to help address that issue.
Regarding family financial stability, as you have families going from the old economy to the new economy with the huge workforce displacement that we have had, there are fundamental capabilities that are simply missing in households and individuals and in communities. We can bring those to bear for families if we organize and work better together. For us, financial stability is families going from negative net worth to positive net worth. Our work in this area is about finding the best ways to help individuals and families navigate their financial framework in a better, more meaningful way and a more productive way.
Let me just give you an example-in the state of Michigan we have $900,000,000 that gets left on the table every year. This is public benefit money that is available to individuals who qualify for it but fail, for various reasons, to access it.
And then there is the safety net. The last time we talked, we had relatively recently put in the 211 help line. I think the most important development with the 211 of late is that it has documented a very clear shift in the need priorities of our callers. In an earlier study we had identified that there were about 600,000 people in the tri-county area who are "food insecure," meaning they know where one meal is coming from, but they don't know where the second or third meals are going to come from. We projected that number to grow to 900,000 by the time we get to 2011 and 2012. For 3½ years running, the number one reason people were calling into the 211 was for utility assistance. But then, two quarters ago, 211 data confirmed for us that a shift had happened. The number one reason people are now calling in is for food.
If someone asked me eight months ago to describe the local food system, the carrying system of food that comes into a community, I-and I would consider myself fairly knowledgeable on the topic-I would describe probably first and foremost the Gleaners, Forgotten Harvest, pantry systems, Focus Hope, Salvation Army, etc. One of our critical learnings was that of all the food that gets distributed to those who need it in the region, the food distribution system that I just described represents about 7% of the total; 50% of it comes through public benefit, federal benefit mostly, things like Food Stamps, women and their children (WIC), free and reduced lunch, breakfast programs. Another 20% is just the informal network of friends and family and neighbors that just help one another. So 7%, 50%, 20%, and then you had this gap. We estimate about a 120,000,000 pound gap of food on an annual basis.
You can improve the 7% part. We are working with great partners like Gleaners and Forgotten Harvest and others. We learned from the 211 data that instead of bricks and mortar, we needed to run a more mobile strategy. So we partnered with Ford Motor Company, which has given us five transit vehicles that can run 24 hours a day and move an extra 2,000,000 pounds throughout the region. But if you are going to make a really significant impact, you have to improve this uptake of the state and federal benefit, this 50%. And so as I said, you have $900,000,000 of untapped resources every year in that public benefit; the same thing was true on food access. We had pretty good penetration of individuals using things like food stamps but, for example, breakfast programs that are available to children at schools, in some cases only have an 8-10% take up rate. So you can impact a lot of families, a lot of kids, by just improving that.
When the new economy hits its stride, Michigan employers will need to draw their workers from Michigan's own citizenry. You can only import so much talent, and you cannot survive in the long run without a well-supplied pipeline of top-notch local talent. It means that Michigan's educational system has to prepare Michigan's students for employment in the new economy. It is not news that, on the whole, the state's K-12 schools are not meeting that challenge right now. United Way has targeted a particularly devastating aspect of the problem, drop-out rates, and begun a concentrated, cooperative initiative to do something about those rates, starting with three of the most troubled high schools in Southeast Michigan.
Brennan: Over two years ago we invited the 30 high schools that had that low performance to a Turnaround Summit. These were basically 30 drop-out factories. We brought in the very best turnaround agents in the country. These are intermediaries that specialize in working with large high schools to improve their performance from graduation rates of 20%, 30%, 40% to 60%, 70% and 80% and above. The Gates Foundation has put a lot of money into a whole range of intermediaries. We invited in the highest performing group, a group called the Institute for Student Achievement (ISA). ISA is a consulting group that works specifically with large high schools, typically in urban areas where there is high density of poverty, to change the performance rate.
These are people with a proven track record and a proven methodology. We introduced them to these 30 non-performing high schools. We also went out and raised $5,000,000 and created a Detroit Venture Fund, which is private money raised to be invested in the intermediaries to work with the high schools.
We invited the 30 schools to apply for a grant out of the Venture Fund that could be used to purchase the services of the intermediary. In essence, we would take Venture Fund money and give it to the intermediary, not to the school, to work and partner with the school. About a dozen schools applied and out of that, five got selected and three are on the clock right now. So, we have Cody and Osborn in the city of Detroit and Melvindale High in Melvindale. These are schools that spent a year getting ready-you can't just flick a switch at a school like Cody, with 2,000 kids, and all of a sudden be in a ready state.
In each of these schools we moved from one school to four academies, each one targeted to specific interest areas like technology, health, etc., and instead of one principal over 2,000 kids, you now have four principals, each over a class of 100. So, the incoming (current) class is just 9th grade, next year it will be 9th and 10th grade, the third year it would be 9th, 10th and 11th grade, the fourth year it would be 9th, 10th, 11th and 12th. At that point Cody as a single entity of 2,000 students will be gone and there will be four academies standing there, all inside the physical plant that was Cody High School.
Currently there is still a principal over the upper school, but over time that is just going to phase out.
Each academy principal had the right to choose the teachers for his or her school, working with the union.
That is part of the deal. They had to have the buy-in from the union, to allow the principals to select their teachers, in order to sign on with the intermediaries. Yes, there was a lot of turnover among teachers, but that was part of the arrangement. Today, all the teachers at Cody and Osborn are all members of DFT (Detroit Federation of Teachers, the teachers' union in the district).
One really important aspect of this is that Robert Bobb is a close partner in this project. When Mr. Bobb spoke to United Way Board 60 days ago, he said that what he saw going on at Cody and Osborn is what he wants going on in every high school in the city of Detroit. So, he is very supportive of the work. From the get-go we have had the administration, we have had the principals, we have had the union involved with it, and we have had parent networks involved, because that is the only way you get to a changed result.
That is the proof of concept here-that Robert Bobb wants to accelerate this concept into the other Detroit schools.
Now, these are not charter schools, this is not a charter strategy, it is not just a turnaround strategy of the DPS, it is the collective. It is not just having a Robert Bobb, who is probably a once-in-a-generation leader to arrive in that role, but you have to also have community organizations like United Way, and champions like Skillman Foundation (which has been on our Board for 20 years) and the Detroit Parent Network. Changing the education of our children requires a full community response. And that is complicated work. But it does us no good for us to say "Boy, this is really complicated, it is really hard." So what. That is our job.
We wanted to know if the national United Way organization has adopted the same approach that the Southeast Michigan organization has.
Brennan: Yes, we have adopted this strategy at the national level as well. Remember that I spent several years with the national-that is where I came from. We have been very intentional nationally on a transformation effort, aligning resources against set targets. You could go to a lot of United Ways and you would see the same kind of realignment taking place. I think, though, most United Ways would agree that our work here in Southeast Michigan has been bolder, and there is a rigor in how deep we are going. It is not just like a rewrap of the old organization; I mean we dissolved the old organization, so it has been a robust change here.
In all of this, what has happened to the annual campaign that we are all so familiar with?
Brennan: Of course we continue to run our annual campaign. And we are eager to widen it and expand it. We have about 100 non-profits that are funded partners for us. But the difference today is that those partners are aligned against the change result. So, one of the shifts that happened four years ago is that instead of asking what the agencies need, the question that now comes down into the center of the table for our Board is "What does the community need?... Let's get clear about that, and let's get clear about the strategies that we think can accomplish it, and then let's find the very best partners that can help us accomplish it." So the partners, the 100 non-profits that we work with today, help us get to this change condition. In the old days we used to refer to the process as "suck and blow'" where you "suck" in the resources as through a straw and then aim the straw at someone else and "blow" those resources to them. No more of that; today the agencies we work with are aligned in terms of impact on the issues that are most critical to the area.
You know, when someone is entrusting us with a discretionary dollar, my job is to make sure that it is the most impactful gift they can ever give. If we can't say that, then they should give the dollar somewhere else. But I say it now, and you have heard me say it publicly, I really don't think there is a more powerful gift someone can give right now than to the United Way, and if you do know of where there is, then I would say give the money there and the only thing I ask is tell me where that is, because then I want to go learn from that. But if I were to walk you through a 211 center, if I were to walk you through the work that is being done to put more food on the streets for individuals, if I were to walk you through a Center for Working Families, or a turnaround at a high school, or one of our Early Learning Centers, you would be able to see that your investment helped drive that. I don't believe there is another place where you could give your discretionary dollar that could come close to that.
Labels: basic needs, Educational_Preparedness, Financial Stability, InTheNews, Michael_Brennan
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